Lifeskills Resources is your essential source for consultancy and training programmes, learning and development materials. We help to transform individuals, teams and organisations by providing human capital solutions and assessment tools to unlock the potential in people.
We equip people with skills to enable a positive change in mindset, motivation and behaviour, which in turn, leads to authentic and empowered living. We continually seek out proven, user-friendly and cost-effective resources designed for individuals, businesses, educational institutions, government bodies and community-based organisations.
Through our tools and training, we help business leaders recruit, select, retain, develop and manage their people. Our evidence-based resources provide insights into our client’s strengths and limitations, internal motivators, thinking orientation and their potential.
We are committed to
- Our Clients: we strive to understand and meet clients’ needs.
- Excellence: we seek to develop human potential and organisational growth.
- Innovation: we venture beyond conventional ideas to transform life and work.
We inspire People. We unlock Potential. We develop Performance capabilities.
R elationships – our affiliation
I ntegrity – our anchor
P eople Development – our aim
P artnerships – our alliances
L earning – our approach
E xcellence – our attitude
Experential learning – a process where the participant constructs knowledge, skills and values from direct experiences. Based largely on David Kolb’s experiential learning cycle, this philosophy is based on the belief that adults learn best by direct and purposeful contact with their learning experiences. It is interactive and encourages learners to discover knowledge rather than be informed. Such learning experiences are realistic – physically active, cognitively meaningful and effectively engaging. It includes case studies, purposeful conversations, and challenging games and simulations.
Adult learning principles – Based on the andragogy principles laid out by Malcolm Knowles, these allow the adult learners to engage in personal reflection and group sharing, in order to facilitate their own learning. These sessions complement the experiential aspects of learning by linking the participants’ experiences to the workplace.
Proven and researched instruments and frameworks – these provide an over-arching structure to lend a high degree of coherence and rigour to the programme design to impact business performance.
Mr Ian Tan is the Principal Consultant of Lifeskills Resources and a Master Accreditor of the DISC Personality System™ and PeopleKeys® System, and Master Behavioural Consultant for The Institute of Motivational Living, Inc. (USA) in Singapore and Asia. He has accredited over 300 Certified Behavioural Consultants from Singapore, Malaysia, Indonesia, Brunei, China, Thailand, Vietnam, Philippines and Australia in the use of personality, learning and motivational profiling tools.
His special interests in research, training and consultancy are in the fields of human potential, leadership, psychology, learning and personal effectiveness. He is able to connect with audience at different levels from youths to adults. Ian’s passion to develop potential in others has seen him delivered workshops and seminars for clients that include educators, senior managers, counsellors, trainers, civil servants and youths of local and regional organisations.
Ian has facilitated programmes for organizations from both public and private sectors including Baiduri Bank Berhad (Brunei), Skandinaviska Enskilda Banken, Duke-NUS Graduate Medical School, Fei Yue Community Services, TOUCH Community Services, Hewlett Packard, Inland Revenue Authority of Singapore (IRAS), Nanyang Technological University, Institute for Technical Education, Ministry of Education (Singapore), NTUC Club, Singapore Polytechnic, Temasek Polytechnic, Ministry of Defence (Singapore), National Healthcare Group, National University Hospital, Tan Tock Seng Hospital, Outward Bound School, PSB Corporation, SingTel, Sumitomo Trust & Banking Co., Aberdeen Asset Management Asia Surbana Corporation, Swarovski Management Pte Ltd, Thomson Reuters, and Singapore Zoological Gardens.
Ian holds a degree in Social Science & Applied Psychology and a Master of Guidance & Counselling. He also holds a Professional Diploma in Training & Development from Singapore Training & Development Association (STADA). He is a Certified Harrison Assessments Profiler and Certified Habitudes Facilitator. Ian is also an accredited facilitator for leadership workshops using the two powerful leadership tools, the Leadership Practices Inventory (LPI) of the Leadership Challenge model and the Multifactor Leadership Questionnaire (MLQ) of the Full Range Leadership Model.
A sincere and warm presenter, Ian believes implicitly in what he does and this is witnessed by the enthusiasm with which he approaches each workshop. His warm and authentic manner is communicated through his use of humour, stories, object lessons, illusions and examples which bring his ideas to life. As a result, the learning experience becomes fun and enjoyable.
Ms Chai Lee Fong is an experienced training consultant. She was the Regional Training Advisor of one of the largest insurance company in this region. Besides training, she was also the co-counsellor of a local counselling centre.
Prior to her appointment with the insurance company she was the Business Development Manager of the Singapore Training and Development Association (STADA). One of her major projects subsidised by the International Enterprise Singapore was to oversee a Human Resource Development market research project in Shanghai. Her job also included recruitment of trainers within Singapore, Malaysia and China, providing HRD consultancy services to clients, and designing of training programmes. Some of the clients she has served during her appointment with STADA were INSEAD, ExxonMobil, Citibank, OCBC, HSBC, Seagate, Ministry of Law (Singapore), Schering Plough, Singtel, Singapore Police Force, Prime Minister’s Office, etc.
Being in the field of training and development over 14 years, she brings with her rich experiences and a wealth of knowledge in this critical area of human resources development. She has trained many in communication skills, positive thinking, personal effectiveness, interpersonal relationships, teambuilding, supervisory management, organisational effectiveness and leadership, presentation skills, grooming, and customer service programmes.
Lee Fong is a certified Outdoor Experiential Trainer by Singapore Training and Development Association, certified Behavioural and Career Consultant by Institute of Motivational Learning, USA (using DISC and People Keys) and familiar with several other personality profiling such as MBTI psychometric instrument and LPI (Leadership Practices Inventory). She is also certified by the Malaysian Insurance Institute (MII) for BAMC training, Registered Financial Planning Module 1 & Module 2.
Besides graduating with a Bachelor of Commerce in Marketing with the University of Otago, New Zealand, she also obtained a Master of Social Science in Counselling with the University of South Australia, Adelaide.
Ms Serene Ng is a Business Development Manager at Lifeskills Resources. Since her graduation with a Bachelor of Science in Management with Honours from Singapore Institute of Management (University of London) in 2002, Serene has gained a wealth of experience in the education, and training industries. Specifically, Serene has worked for several education institutions and training consultancy firms by developing and marketing different courses and events that best meet the current market situations and needs.
In 2008, Serene spearheaded Singapore’s inaugural ‘HR Challenge’. This event was a HR and business competition in Singapore that targeted the youth, and was the first competition of its kind in the nation. All around, the event was well-received and won excellent commendations and acclaim. To date, it is an ongoing annual event to nurture future leaders in the HR industry.
In her previous employment, Serene was the Head of Department for an organisation that specialised in providing training and consultancy for the human and social service sector. She oversaw the development of academic and professional counselling and family life education programmes. Her highly developed interpersonal skills is evident as she regularly worked with a diverse group of professionals including the senior academics and bureaucrats of different universities. In 2010, she and her team put together the documentations for submission to CPE and successfully been awarded amongst the first 62 PEIs in Singapore.
An avid-learner, Serene continues to pursue her passion for, and effectiveness in, developing others. She has since been accredited as a Certified Behavioural Consultant; Certified Behavioural and Career Consultant; and also Certified Advanced Behavioural Analyst.
Ms Alison Lim is an accomplished Human Resource Development Practitioner with over twenty three years of experience in the field of development and performance. She is acclaimed for her use of experiential and hands-on methodologies in her training programmes, which results in learning and change.
In her previous appointment as the Vice President (Human Resources) with the United Overseas Bank Group, Alison managed a team of HRD professionals to meet the training and development needs of the staff. She was responsible for the full spectrum of training and development initiatives geared towards the organisational needs.
Alison graduated with a Masters of Arts in Education and Human Resources from the George Washington University, Bachelors of Arts from the National University of Singapore (majored in Social Work) and the SIM Diploma in Training and Development. She is a Certified Adventure Learning Facilitator with the STADA, and is also certified in the Myers-Briggs Type Indicator (MBTI) Personality Profile, DiSC user, Extended DISC, Life Skills Coach, Lifekeys and ‘Seven Habits of Highly Effective Leaders’ programmes.
Mr Gerald Ng is a consultant, facilitator and coach, focusing on energising organisations, synergising teams and empowering people.
He is the Founder of Learning Reflections; has over 23 years of work experience in the field of learning and development and possesses diversified experience in various aspects around Human Resource Development (HRD). He is highly regarded for his creative, practical approach and being skilled in the adoption of the different learning methodology has enabled his training to achieve its intended outcomes and created an impact resulting in optimal learning and on-going change.
Gerald’s uncanny ability to make things relevant yet fun, refreshing yet applicable, keeps his audience engaged. His area of specialisation includes leadership/management, organisational/culture effectiveness, performance management, change management, teambuilding, interpersonal relationships and personal effectiveness etc.
Gerald has delivered many training programs in organisations from various industries and has enabled the transfer of learning to real-life applications in the workplace through his versatile facilitation. He has trained in countries including Russia, Turkey, China., Taiwan, Hong Kong, South Korea, Japan, India, Australia, New Zealand, Vietnam, Thailand, Indonesia, Malaysia and Singapore. He is bilingual in English and Mandarin and also speaks fluent Cantonese.
Gerald is an adjunct faculty with the Center of Creative Leadership (CCL), focusing on organizational leadership and also delivered the Professional Diploma in Training and Development with Singapore Training and Development Association (STADA).
Gerald’s most recent position was the Director of Learning and Organization Development at Singapore Telecommunications. He managed a team of HRD professionals to partner with business stakeholders to identify knowledge/skill/ performance gaps and then develop training solutions to drive optimal results. He is responsible for the overall training and development function to elevate employee performance and drive business results.
As part of her ongoing social contributions, he is the current Vice-President of the OD Interest Group at the Singapore Institute of Management (SIM) and serves in the STADA’s Innovative Training Techniques Interest Group.
He is also a volunteer trainer in Hwa Chong Institution for the lower secondary students and parents and does community-based projects focusing on helping the less privileged.
Gerald has over the years facilitated programmes for organisations from both public and private sectors such as SingTel, Oracle, VMware, Texas Instrument, Nortel, Western Digital, Sun Microsystems, Citibank, CIBA Vision, A*STAR, Land Transport Authority, Economic Development Board, M, Housing & Development Board, Port Of Singapore Authority, Ministry of Education, Ministry of Home Affairs, British American Tobacco, Gillette, Dupont, Exxon-Mobil, Apple Computer, GE Aviation, Symantec, and APM Terminals.
Gerald holds a Master of Science in Human Resource Development, from South Bank University, a Bachelor of Business in Human Resource Management from University of Southern Queensland and the SIM Diploma in Training and Development. He is a Certified Adventure Learning Facilitator with the STADA as well as certified in the Myers-Briggs Type Indicator® (MBTI®) Personality Profile, Workplace Big 5, Emergenetics, DISC, and accredited in DDI, Covey Leadership (Seven Habits of Highly Effective People), Crucial Conversations and Extraordinary Leadership. He is also a Life Skills Coach.
As part of his professional development and in keeping abreast of the latest learning trends, Gerald is affiliated closely with the American Society For Training and Development (ASTD) and STADA.
Ms Susan Fong brings with her more than 20 years of working experience in the field of Human Resource Management and Development. Her experience spans across industries such as telecommunications, market research, information technology and healthcare. She was in management positions for various organisations and is currently an ICF Certified Coach, Learning Consultant, corporate trainer and facilitator for team leadership retreats.
Having been in the role of a Senior Learning Practitioner with leadership responsibilities, Susan is able to share and impart her knowledge and experience in areas like interviewing skills, performance management and people management. She has conducted numerous training sessions for organisations such as Electrolux, Sivantos, ACNielsen Research, Sanmina-SCI, Singapore General Hospital, A-STAR, UTAC, Pacific International Lines, Bausch and Lomb, EMAS, Singapore Aero Engine Services Pte Ltd, Singapore Labour Foundation, NTUC First Campus, DTZ, NOV FGS, Kulicke and Soffa, and Jurong Port.
Her interest lies in leadership, personal and interpersonal development. As a certified facilitator, she has conducted programmes on 7 Habits of Highly Effective People, Leadership Development under Development Dimensions International, Competency-Based Interview, Performance Management and teambuilding retreats. She is also certified as a DISC Behavioural Consultant, NLP Practitioner, EQ Brain Profiler, WSQ-ESS programme facilitator and Associate Certified Coach.
Susan believes in the transformational effect of coaching in empowering people to achieve fulfilling and meaningful lives. From healthy living to workplace effectiveness, she journeys alongside her clients with dedication and commitment to seeing results. Her role as a coach involves broadening the perspectives of her clients so that they achieve clarity and take forward action enthusiastically.
Susan holds a Bachelor of Business in Business Administration (Distinction Award) from RMIT University and also a Graduate Diploma in Personnel Management (Bronze Award) from the Singapore Institute of Management.
Her passion lies in being able to contribute to improving the competencies of her participants through interactive sessions. She firmly believes that competent people make a big and positive difference to the organisation.
Mr Ong Chin Leng is an educator and a personal growth architect. His passion lies in transforming lives through holistic person-centric approaches that unleash the best in individuals according to their unique life gifts and circumstances. Drawn by the desire to discover what a flourishing life entails, he pursued a Masters of Applied Positive Psychology in the University of Pennsylvania right after his science undergraduate education. Chin Leng espouses a life mission of “mindfully co-creating journeys of abundance in the lives of others”. He does this by combining his life experiences as a practitioner with the science of positive psychology in his teaching and training.
Lifeskills Resources continually explores opportunities to collaborate with reliable and competent strategic business partners to bring our clients the most current, relevant and top-of-class proprietary materials and resources for their needs. We also have a presence in Brunei, China, Hong Kong, Indonesia, Malaysia where our programmes are run by our partners in the respective countries.
Here are a few of our partners:
The Institute for Motivational Living, Inc. (USA) is the proven leader in the field of Behavioural Analysis. As one of the world’s largest publishers of the DISC Personality Profile and motivational resources, IML was established to help people communicate better and work together more effectively in areas such as team building, career planning, hiring and conflict resolution, as well as in family, personal and marriage counseling.
Lifeskills Resources is IML’s Master Training & Certification Centre+ (Asia) and Master Distributor for PeopleKeysTM & DISC Training Resources in Asia.
The Leadership Challenge® serves the professional development and hands-on resource needs of training and human resource practitioners, providing them with products filled with proven ideas and solutions from experts to do their jobs better.
Lifeskills Resources is an Authorised Partner of The Leadership Challenge®.
The Extreme Leadership Institute is the exclusive provider of consulting, and learning & development services related to best-selling author, Steve Farber’s, Extreme Leadership frameworks.
Our affiliate partner, Lifeskills Enrichment launched a movement: >GTY 2014, originated by Steve Farber’s book, Greater Than Yourself: The Ultimate Lesson of True Leadership. In Greater Than Yourself, Steve Farber reveals the three keys to achieving what he calls GTY: Expand Yourself, Give Yourself, and Replicate Yourself – our basis for 2014′s >GTY movement.
Lifeskills Resources is honoured to be a partner of Extreme Leadership Institute.
Zenger Folkman is a strengths-based leadership development company helping leaders elevate their people and organizations. Dr. Jack Zenger and Dr. Joe Folkman founded the company utilizing empirical data and behavioral evidence to help leaders become extraordinary.
Their research and leadership books, including The Extraordinary Leader (McGraw-Hill, 2009) and recent best-seller, How to Be Exceptional: Drive Leadership Success By Magnifying Your Strengths (McGraw-Hill, 2012), have both been published in multiple languages and appear on top 10 leadership reading lists around the world”
Lifeskills Resources is a strategic partner of Zenger Folkman.
Lifeskills Enrichment is a reputed educational and training provider in Singapore. Their consultants work with clients to discern their precise developmental and organisational needs, and partners with them to address these needs. Their comprehensive suite of training solutions and services are anchored on relevant and established research, and formulated based on a vast experience of working with diverse organisations and individuals.
Visit the Lifeskills Enrichment website for more information: